I've got this really strange issue that, when using the view spy to track an object on keepass I can't seem to put my mouse over it. As soon as I move the mouse into the keepass window it pushes the curser to the outside of the window. I'm running the latest version of Ranorex.
Any idea?
Edit:
Ranorex Version: 5.3.2.23378
Windows 7 x 64
Tried uninstalling Ranorex and installing the latest version with no luck. Also, tried chaning the display (Smaller / Medium / Larger) with no solution.
Can't put mouse over keepass when tracking
Can't put mouse over keepass when tracking
Last edited by Bat on Tue Jun 02, 2015 3:10 pm, edited 1 time in total.
Re: Can't put mouse over keepass when tracking
Hi,
What is your OS? And what version of Ranorex are you running?
I have seen a similar issue with Windows 8 machines sometimes with multiple monitors and usually you have to check the “Let me choose one scaling level for all my displays “option in the “Display” system settings.
Hope this helps
Cheers
What is your OS? And what version of Ranorex are you running?
I have seen a similar issue with Windows 8 machines sometimes with multiple monitors and usually you have to check the “Let me choose one scaling level for all my displays “option in the “Display” system settings.
Hope this helps
Cheers
Re: Can't put mouse over keepass when tracking
I'm running Windows 7 x 64. I checked out the display options but on windows 7 there is no "Let me choose one scaling level for all my displays." I did try switching between Regular / Larger / etc with no luck.
Ranorex Version 5.3.2.23378
Ranorex Version 5.3.2.23378
Re: Can't put mouse over keepass when tracking
Hi,
See if this helps restore the mouse behavior:
1.Go to the Spy settings.
2.Then on the advanced tab uncheck the “Use asynchronous dispatching of mouse and keyboard events”.
Cheers.
See if this helps restore the mouse behavior:
1.Go to the Spy settings.
2.Then on the advanced tab uncheck the “Use asynchronous dispatching of mouse and keyboard events”.
Cheers.
Re: Can't put mouse over keepass when tracking
Ok, tried unchecking that option and it let me get the mouse over the window now but it was having issues finding objects on keepass.
Is there some dependency I need to install along side Ranorex? Perhaps a .Net framework? I'm sure it installed but it might help to update / repair it.
Is there some dependency I need to install along side Ranorex? Perhaps a .Net framework? I'm sure it installed but it might help to update / repair it.
Re: Can't put mouse over keepass when tracking
Hi,
I think I have an idea about what is going on. This is most likely a security issue.
Are you running Ranorex as admin? If KeePass is running as admin and Ranorex is not then the system security will not allow Ranorex to access the elements or move the mouse over the KeePass window.
Try running Ranorex as Admin (running Ranorex as admin is always a good idea) also you can disable the “Enter master key on secure desktop” in the KeePass settings this could help too.
Hope this will get the issue resolved.
Cheers
I think I have an idea about what is going on. This is most likely a security issue.
Are you running Ranorex as admin? If KeePass is running as admin and Ranorex is not then the system security will not allow Ranorex to access the elements or move the mouse over the KeePass window.
Try running Ranorex as Admin (running Ranorex as admin is always a good idea) also you can disable the “Enter master key on secure desktop” in the KeePass settings this could help too.
Hope this will get the issue resolved.
Cheers
Re: Can't put mouse over keepass when tracking
Working like a charm. Thanks!
