Ranorex Forum

Hello all,

I seem to have encountered a rather perplexing issue. It seems that, while Ranorex is able to identify the container, as shown in the image, it cannot detect any of the items inside at all! I have tried enabling Qt Legacy support as well as MSAA support, and neither approach has worked. Additionally, I have tried to detect the elements using the various tools from the .NET SDK (Such as Inspect), and they haven't been able to detect it either!

Any ideas? Or might it be something with the application?

Please always include the following when raising an issue:

FULL Ranorex version (currently only 6.1.0 or 6.0.2 are supported)
Windows version
Technology and technology version of system-under-test
A Ranorex snapshot of each element in question (not a screenshot!) (if applicable)
RanoreXPath of element in question (if applicable)

All of these are important to understanding the problem, but the snapshot is very important for helping determine causes and possible solutions for many issues.

Ranorex Version: 6.1.0

Windows Version: Windows 7 64-bit

Technology Version: .NET Framework 4.0

Let me know if there's anything else that would help.

Hi,

If MS Inspect don't see the elements, there is not much Ranorex can do about this control. The control in question (Crownwood.DotNetMagic.Controls.TreeControl) is apparently something custom made, with missing/incorrect implementation of accessibility? Therefore, neither Ranorex or MS Inspect can see the items inside the tree control. Probably your only hope is using GDI Capture List or image-based automation.