Dropdown Menu not responsive (BCG)

Technology specific object identification, supported applications, web technologies, and 3rd party controls.
Nikos
Posts: 1
Joined: Tue Sep 14, 2021 1:49 pm

Dropdown Menu not responsive (BCG)

Post by Nikos » Tue Sep 14, 2021 2:04 pm

Hello,
I have problems with our dropdown menus. If I run the test, the list won't drop down.
The strange thing is, that when I record the test, the object spy is focused on the whole area around the box, or inside the box.
Is it possible that the bcg library (https://bcgsoft.com) is not supported fully?
Thanks in advance,
Nikos
Attachments
14.09 1.png
14.09 1.png (2.92 KiB) Viewed 315 times

User avatar
odklizec
Ranorex Guru
Ranorex Guru
Posts: 7198
Joined: Mon Aug 13, 2012 9:54 am
Location: Zilina, Slovakia

Re: Dropdown Menu not responsive (BCG)

Post by odklizec » Thu Sep 16, 2021 11:43 am

Hi,

Please upload a Ranorex snapshot (NOT screenshot) of the probelamtic element. Of course, it's possible that Ranorex may not be able to properly recognize this or that UI component, especially if the component has not properly implemented accessibility. Therefore, please upload a Ranorex snapshot so we can examine it. Ideally, if possible, please upload also a small sample app, featuring the problematic component. Thanks.
Pavel Kudrys
Ranorex explorer at Descartes Systems

Please add these details to your questions:
  • Ranorex Snapshot. Learn how to create one >here<
  • Ranorex xPath of problematic element(s)
  • Ranorex version
  • OS version
  • HW configuration