having issues with ranorex identifing controls

Ask general questions here.
BrentMclauchlan
Posts: 3
Joined: Sun Jan 25, 2015 6:58 pm

having issues with ranorex identifing controls

Post by BrentMclauchlan » Sun Jan 25, 2015 7:09 pm

Hi there

I trying to record a test and Ranorex seems to be having problems identifying items in a RichTextBoxRibbonUi object. If I mouse over and Cril_Win or click on the item the entered registry value is the same for all, with the last portion being "tabpagelist[@automationid='RichTextBoxRibbonUi']"

Framework is WPF

User avatar
Support Team
Site Admin
Site Admin
Posts: 12145
Joined: Fri Jul 07, 2006 4:30 pm
Location: Houston, Texas, USA
Contact:

Re: having issues with ranorex identifing controls

Post by Support Team » Mon Jan 26, 2015 2:27 pm

Hi Brent,

I assume that RichTextBoxRibbonUi is a third party control. Sometimes there are problems with third party controls because the UIAutomation was not implemented properly.

May I ask you to check if Microsoft UISpy or Inspect (set to UIAutomation) is able to identify your elements?

Otherwise, please send a snapshot of your application and a small sample application to [email protected]?
This will allow us to analyze the issue in more detail on our side.
Thank you in advance.

Regards,
Markus (S)