How to install three run time licenses on the server

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akhil.pokala
Posts: 22
Joined: Fri Jun 04, 2021 4:53 pm

How to install three run time licenses on the server

Post by akhil.pokala » Wed Jan 18, 2023 11:48 am

Hi,

We have a enterprise license of Ranorex which has three run time and one premium license. As of now it is working fine for a single user . I wanted to install the runtime on other user on same machine but i couldnt . Ranorex agent is getting closed when we run two instances at the same time with different users .

How to setup the runtime on same machine with other user ? Currently the runtime status shows as 0/3 . Please do suggest and help thanks .

IvanF
Posts: 151
Joined: Thu Aug 11, 2022 8:55 pm

Re: How to install three run time licenses on the server

Post by IvanF » Thu Feb 09, 2023 3:25 pm

Hi,

If the information here - https://www.ranorex.com/help/latest/ran ... licensing/ - does not address the exact issue you are facing, you will need to reach out to support directly for license-related questions - https://www.ranorex.com/support-query/