iOS mobile issues

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iOS mobile issues

Post by tiffin.filion » Tue Dec 21, 2021 7:15 pm

I was wondering if anyone else was having this issue with Ranorex.

We are running Ranorex on Browserstack and it seems to fail sending keys (for a zipcode). Like, just nothing happens, and then Ranorex fails the test on the next step because nothing happens. I just need to know if this is Ranorex or Browserstack so I can contact the appropriate support team. I've tried on iOS 15 down to 10 in case it was an OS issue.

Steps to Reproduce:
2. Click location pin at top right
3. Click inside zip code field
4. Enter a zip code (this is where it fails) - I'm entering 11111 to trigger an error message.

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Re: iOS mobile issues

Post by Jacob » Tue Dec 21, 2021 10:45 pm

Hi Tiffin,

I have heard from Ranorex Support that there are some methods that Browserstack doesn't support via WebDriver. Perhaps this could be one of them? I'd start with Ranorex Support, just to rule that out.