License Manager not connected error message on VM

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Fergal
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Re: License Manager not connected error message on VM

Post by Fergal » Fri Apr 08, 2022 12:03 pm

Thanks everyone for your help, the issue has now been resolved, with the help of Nadia on a Ranorex support call. We changed the name we were using for the license server and added some licenses to the license server, but the biggest factor was probably that my colleague was storing the Ranorex solution on a network drive. When he moved the solution to the local Documents folder on the VM, together with the other changes, everything worked as expected.

taareni9
Posts: 1
Joined: Sat May 14, 2022 8:48 am

Re: License Manager not connected error message on VM

Post by taareni9 » Sat May 14, 2022 8:49 am

Thanks odklizec, the test is started locally, when the user logs into the VM.

sightshooton
Posts: 2
Joined: Mon Jun 06, 2022 1:45 pm

Re: License Manager not connected error message on VM

Post by sightshooton » Mon Jun 06, 2022 1:47 pm

Do we need to do that on the VM where we are running Ranorex or on the machine that contains the license server?

sightshooton
Posts: 2
Joined: Mon Jun 06, 2022 1:45 pm

Re: License Manager not connected error message on VM

Post by sightshooton » Tue Jun 14, 2022 8:58 am

Does it have correct content for both users?
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panorama charter com

tanukrishna
Posts: 2
Joined: Mon Aug 01, 2022 11:39 am

Re: License Manager not connected error message on VM

Post by tanukrishna » Mon Aug 01, 2022 11:42 am

f you receive the error message, "Could not connect to the Primary Server. Check that the specified machine is accessible and has a License Server Installed." Go to Windows Services and make sure the 3 License Server services are running. If the first 2 are not running, go ahead and start them