ListBox control not recognized on a different platform

Ranorex Studio, Spy, Recorder, and Driver.
Luis Leon
Posts: 10
Joined: Tue Aug 10, 2010 12:18 am

ListBox control not recognized on a different platform

Post by Luis Leon » Mon Oct 04, 2010 9:05 pm

Hi,

For some reason the Spy is not recognizing a control in a given platform.

This is a screenshot from my machine (US windows 7 x64):

Image

And this is the other machine (Korean, window 7 x86 and x64):

Image

Any ideas on what may cause this?

Thanks in Advance and Regards

Luis Leon
Posts: 10
Joined: Tue Aug 10, 2010 12:18 am

Re: ListBox control not recognized on a different platform

Post by Luis Leon » Tue Oct 05, 2010 12:52 am

This issue also replicates in Windows 7 x64 and x86 in German

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Re: ListBox control not recognized on a different platform

Post by Support Team » Tue Oct 05, 2010 9:05 am

Hi,

It seems to be a security issue. Have you started Spy and you executable as administrator, because on the icons of the second screenshot, it seems Ranorex cannot inject to the process. Therefore you get no list items of your combo-box. Please try to start both applications (Spy and your Unit Under Test) with administrator privileges.

Regards,
Peter
Ranorex Team