Mouse click operations are not working
Re: Mouse click operations are not working
Hi Markus,
It is good to hear that Ranorex is working on a solution.
As for the LowLevelHooksTimeout setting that you mentioned, like Phani, I also do not have the path to the specific folder in my Registry. More specifically, there is not a Control Panel folder listed under Windows in HKEY_LOCAL_MACHINE\SOFTWARE\Policies\Microsoft\Windows.
In an earlier post in this topic you referred to a different path (HKEY_CURRENT_USER\Control Panel\Desktop\LowLevelHooksTimeout) which is what I used although I saw no difference in the number of Mouse Down events recorded regardless of the value of the setting (7000, 10000, 20000, 30000).
If there is a better location to put the setting in the Registry, please let me know and I will be glad to give it a try.
Thanks,
Troy
It is good to hear that Ranorex is working on a solution.
As for the LowLevelHooksTimeout setting that you mentioned, like Phani, I also do not have the path to the specific folder in my Registry. More specifically, there is not a Control Panel folder listed under Windows in HKEY_LOCAL_MACHINE\SOFTWARE\Policies\Microsoft\Windows.
In an earlier post in this topic you referred to a different path (HKEY_CURRENT_USER\Control Panel\Desktop\LowLevelHooksTimeout) which is what I used although I saw no difference in the number of Mouse Down events recorded regardless of the value of the setting (7000, 10000, 20000, 30000).
If there is a better location to put the setting in the Registry, please let me know and I will be glad to give it a try.
Thanks,
Troy
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Re: Mouse click operations are not working
This registry key can be set by a group policy. If it is not present, the value from HKEY_CURRENT_USER\Control Panel\Desktop\LowLevelHooksTimeout is taken.tharward wrote:I also do not have the path to the specific folder in my Registry ... HKEY_LOCAL_MACHINE\SOFTWARE\Policies\Microsoft\Windows\Control Panel\Desktop
The setting may only take effect after you log out and log in again (or restart). Have you done that?tharward wrote:I saw no difference in the number of Mouse Down events recorded regardless of the value of the setting (7000, 10000, 20000, 30000).
Regards,
Alex
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Re: Mouse click operations are not working
Hi guys,
Is there any update??
Thanks,
Phani
Is there any update??
Thanks,
Phani
Re: Mouse click operations are not working
Hello Phani,
Did you try the workaround that Alex provided?
Regards,
Bernhard
Did you try the workaround that Alex provided?
Regards,
Bernhard
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Re: Mouse click operations are not working
Yes Bernard but no luck,
I was told that it is an bug and it's being fixed in 5.0.0 version..
Thanks,
Phani
I was told that it is an bug and it's being fixed in 5.0.0 version..
Thanks,
Phani
Re: Mouse click operations are not working
Hello Phani,
OK!
I would suggest to wait for Ranorex 5.0.
Regards,
Bernhard
OK!
I would suggest to wait for Ranorex 5.0.
Regards,
Bernhard
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Re: Mouse click operations are not working
Hi,BernhardS wrote:Hello Phani,
OK!
I would suggest to wait for Ranorex 5.0.
Regards,
Bernhard
It seems in Ranorex 4.1.5 version our bugs are fixed . So i don't need to wait till 5.0 Release.
I will take a backup of my current scripts and upgrade to 4.1.5 version. I will try to install and update you about this issue.
Thanks,
Phani
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Re: Mouse click operations are not working
That's right, we put the relevant fixes for recording via (laggy) RDP connections into 4.1.5 as well.phani.2905 wrote:It seems in Ranorex 4.1.5 version our bugs are fixed
Looking forward to your feedback on the bug fixes.
Regards,
Alex
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Re: Mouse click operations are not working
HI,
The below issue is not yet fixed. Even now also all my Mouse click events are shown as Mouse Down's
-> Fixed the recorder generating mouse Up/Down instead of Click actions (with asynchronous input
dispatching turned off)
Thanks,
Phani.
The below issue is not yet fixed. Even now also all my Mouse click events are shown as Mouse Down's
-> Fixed the recorder generating mouse Up/Down instead of Click actions (with asynchronous input
dispatching turned off)
Thanks,
Phani.
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Re: Mouse click operations are not working
We made another improvement in 4.1.5 trying to fix mouse wobbling with the asynchronous dispatching turned on. Please make sure the "Use asynchronous dispatching of mouse and keyboard events" is checked in the Ranorex Settings -> Advanced tab page. Turning this setting off was just a workaround for very slow RDP connections that should now not be needed any more.
In general, this setting should be turned on, otherwise you need to worry about the LowLevelHooksTimeout being set to a high level in the registry.
The bug fix will not apply if you have asynchronous input dispatching turned off and the time to calculate the RanoreXPath for the clicked element is longer than the LowLevelHooksTimeout set in the registry.
Regards,
Alex
Ranorex Team
In general, this setting should be turned on, otherwise you need to worry about the LowLevelHooksTimeout being set to a high level in the registry.
Have you tried recording clicks on the Windows calculator?phani.2905 wrote:The below issue is not yet fixed. Even now also all my Mouse click events are shown as Mouse Down's
The bug fix will not apply if you have asynchronous input dispatching turned off and the time to calculate the RanoreXPath for the clicked element is longer than the LowLevelHooksTimeout set in the registry.
Regards,
Alex
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Re: Mouse click operations are not working
Hi,Have you tried recording clicks on the Windows calculator?
The bug fix will not apply if you have asynchronous input dispatching turned off and the time to calculate the RanoreXPath for the clicked element is longer than the LowLevelHooksTimeout set in the registry.
I agree with you. regarding " Turning this setting off was just a workaround for very slow RDP connections that should now not be needed any more."
I tried recording clicks on Windows calculator (Asynchronous mode disabled) all of them are showing correctly. Then why clicks on our application web page is showing as 'Mouse Down'. I had not changed the setting. For same setting > Calculator shows clicks correctly and Web page shows 'mouse down'.
Thanks,
Phani
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Re: Mouse click operations are not working
As I outlined in my previous post, you will always get "Mouse Down" actions only if you have the Asynchronous Dispatching turned off and do not have the LowLevelHooksTimeout set to a sufficiently high value.phani.2905 wrote:Then why clicks on our application web page is showing as 'Mouse Down'. I had not changed the setting. For same setting > Calculator shows clicks correctly and Web page shows 'mouse down'.
Have you set the LowLevelHooksTimeout in the registry? If yes, to what value?
Have you tried switching on the Asynchronous Dispatching?
Regards,
Alex
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Re: Mouse click operations are not working
Hi Alex,
Please see my post dated "Sat Nov 23, 2013 7:28 am ".
Yes i do have 'LowLevelHooksTimeout' Registry value and I had tried to set with 5000,10000,20000,30000 values. But no luck.
Anyways currently i am enabling Asynchronous mode and working on scripts. No issues
Thanks,
Phani
Please see my post dated "Sat Nov 23, 2013 7:28 am ".
Yes i do have 'LowLevelHooksTimeout' Registry value and I had tried to set with 5000,10000,20000,30000 values. But no luck.
Anyways currently i am enabling Asynchronous mode and working on scripts. No issues
Thanks,
Phani
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Re: Mouse click operations are not working
Right, I remember (the forum thread is just too long ), but did you log out or reboot after setting the value? Since it should definitely work if you have a high timeout value.phani.2905 wrote:Please see my post dated "Sat Nov 23, 2013 7:28 am ".
Yes i do have 'LowLevelHooksTimeout' Registry value and I had tried to set with 5000,10000,20000,30000 values. But no luck.
I'm glad to hear thatphani.2905 wrote:Anyways currently i am enabling Asynchronous mode and working on scripts. No issues
Regards,
Alex
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Re: Mouse click operations are not working
Thanks Guys
Phani..
Phani..