On an number of occasions I have stumbled over this problem:
A mouse click in MSIE on a webpage is recorded as Mouse Down, but replaying the script fails unless I manually change the action to Mouse Click.
Mouse Down is recorded but replay requires Mouse Click
- Support Team
- Site Admin
- Posts: 12145
- Joined: Fri Jul 07, 2006 4:30 pm
- Location: Houston, Texas, USA
- Contact:
I'm having the same issue with a very complex application. Mouse Down is recorded instead of Mouse Click. And the system is under heavy load during the recording as well.
Another small thing, slightly offtopic, I saved a recording under "base-ticket01.rxrec". In the title-bar of Ranorex Recorder the filename is listed as "baseMinusticket01".
Right now I'm evaluating this great application and I'm looking forward to purchasing the Premium edition - it's going have a great impact on my current project!
Kind regards,
Jo
Another small thing, slightly offtopic, I saved a recording under "base-ticket01.rxrec". In the title-bar of Ranorex Recorder the filename is listed as "baseMinusticket01".
Right now I'm evaluating this great application and I'm looking forward to purchasing the Premium edition - it's going have a great impact on my current project!
Kind regards,
Jo
Ranorex Studio 2.0.0.5474 (Trial downloaded&installed 20.02.2009)
HP Compaq nx8220, XP Pro SP3, Pentium M 2GHz, 2GB Ram
HP Compaq nx8220, XP Pro SP3, Pentium M 2GHz, 2GB Ram
- Support Team
- Site Admin
- Posts: 12145
- Joined: Fri Jul 07, 2006 4:30 pm
- Location: Houston, Texas, USA
- Contact:
Re: Mouse Down is recorded but replay requires Mouse Click
OS : Windows 2012
Ranorex version : 4.01
Hi Ranorex Support team,
I encounter this problem since i moved to the version 4.
I've already try this two solutions without success :
- disable "Use asynchronous dispatching of mouse and keyboard events"
- create the key (because it did not exist) HKEY_CURRENT_USER\Control Panel\Desktop\LowLevelHooksTimeout and set it to 10000
With last Ranorex versions, this problem was solved by disabling ""Use asynchronous...".
Is there something more to do with version 4 ?
Thank you for your help
Ranorex version : 4.01
Hi Ranorex Support team,
I encounter this problem since i moved to the version 4.
I've already try this two solutions without success :
- disable "Use asynchronous dispatching of mouse and keyboard events"
- create the key (because it did not exist) HKEY_CURRENT_USER\Control Panel\Desktop\LowLevelHooksTimeout and set it to 10000
With last Ranorex versions, this problem was solved by disabling ""Use asynchronous...".
Is there something more to do with version 4 ?
Thank you for your help
- Support Team
- Site Admin
- Posts: 12145
- Joined: Fri Jul 07, 2006 4:30 pm
- Location: Houston, Texas, USA
- Contact:
Re: Mouse Down is recorded but replay requires Mouse Click
Hi,
This normally shouldn't occur anymore!
What kind of application are you testing, a web app?
Can you for test purposes install the new 4.0.1?
Please install it with the setup.exe file.
Can you still see the issue with the new version?
Regards,
Markus
This normally shouldn't occur anymore!
What kind of application are you testing, a web app?
Can you for test purposes install the new 4.0.1?
Please install it with the setup.exe file.
Can you still see the issue with the new version?
Regards,
Markus
Re: Mouse Down is recorded but replay requires Mouse Click
Hi Support Team,
I'm using 4.0.1 version and i've still the problem.
I'm testing a foxpro application.
Sometimes a "Click" is recorded, sometimes it's a "Down". It's not regular. So i have to review each recording to correct wrong mouse actions recorded. It's quite heavy.
Have you got an idea ?
I'm using 4.0.1 version and i've still the problem.
I'm testing a foxpro application.
Sometimes a "Click" is recorded, sometimes it's a "Down". It's not regular. So i have to review each recording to correct wrong mouse actions recorded. It's quite heavy.
Have you got an idea ?
Re: Mouse Down is recorded but replay requires Mouse Click
i've enabled "Use asynchronous dispatching of mouse and keyboard events", create the key (because it did not exist) HKEY_CURRENT_USER\Control Panel\Desktop\LowLevelHooksTimeout and set it to 7000
it seems to work well now
i hope it will be always the case
thank u
it seems to work well now
i hope it will be always the case
thank u
- Support Team
- Site Admin
- Posts: 12145
- Joined: Fri Jul 07, 2006 4:30 pm
- Location: Houston, Texas, USA
- Contact:
Re: Mouse Down is recorded but replay requires Mouse Click
Hello,
You are welcome
Thank you for your info.
Just for info: this problem can be caused by disabling the setting "Use asynchronous dispatching of mouse and keyboard events". If you then record a mouse click and the value for the "LowLevelHooksTimeout" registry setting is smaller than the time to identify the clicked element, then only a mouse down will be recorded.
That's why by default the "asynchronous dispatching" setting is turned on
Regards,
Markus (T)
You are welcome
Thank you for your info.
Just for info: this problem can be caused by disabling the setting "Use asynchronous dispatching of mouse and keyboard events". If you then record a mouse click and the value for the "LowLevelHooksTimeout" registry setting is smaller than the time to identify the clicked element, then only a mouse down will be recorded.
That's why by default the "asynchronous dispatching" setting is turned on
Regards,
Markus (T)