Hi Team,
I am trying to automate oracle service cloud application with Ranorex. It is a desktop based application build mostly with .net,WPF objects.
Ranorex is able to identify most of the objects but having issue with one of the grid tables.
Ranorex identify this grid table as tab and can not get the rows and columns of it.
Please find below other required details below.
Operating system : Windows 10
Ranorex version : 8.2.1
.Net Runtime version : 4.0.30319.42000
Snapshot of the application is also attached.
Can someone please help me.
Thanks,
Vikas Kumar
Not able to work with WPF Grid object in RightNow CX application
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- Posts: 2
- Joined: Mon Aug 27, 2018 3:58 am
Not able to work with WPF Grid object in RightNow CX application
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Re: Not able to work with WPF Grid object in RightNow CX application
Hello Vikas,
There is some sort of security related exception/warning when in your snapshot:
Failed to instrument WPF process. UI element identification capabilities for this window are limited.
Exception while initializing WPF proxy: System.Runtime.Serialization.SerializationException: Because of security restrictions, the type Ranorex.Plugin.Wpf.TreeBuildConfiguration cannot be accessed. ---> System.Security.SecurityException: Request failed.
at System.Runtime.Serialization.FormatterServices.nativeGetSafeUninitializedObject(RuntimeType type)...
Have you already tried starting Ranorex Spy as admin? Did you set the plug-in settings to UiaOnly? If so, then please also change the Wpf-settings to WpfImprovedOnly:
Furthermore, is Ranorex installed on the C-drive or is it in some non-standard location?
Regards,
McTurtle
There is some sort of security related exception/warning when in your snapshot:
Failed to instrument WPF process. UI element identification capabilities for this window are limited.
Exception while initializing WPF proxy: System.Runtime.Serialization.SerializationException: Because of security restrictions, the type Ranorex.Plugin.Wpf.TreeBuildConfiguration cannot be accessed. ---> System.Security.SecurityException: Request failed.
at System.Runtime.Serialization.FormatterServices.nativeGetSafeUninitializedObject(RuntimeType type)...
Have you already tried starting Ranorex Spy as admin? Did you set the plug-in settings to UiaOnly? If so, then please also change the Wpf-settings to WpfImprovedOnly:
Furthermore, is Ranorex installed on the C-drive or is it in some non-standard location?
Regards,
McTurtle
You do not have the required permissions to view the files attached to this post.
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- Posts: 2
- Joined: Mon Aug 27, 2018 3:58 am
Re: Not able to work with WPF Grid object in RightNow CX application
Hi McTurtle,
I have tried starting spy and ranorex studio as admin but same behavior. The security warning message is showing up. We checked with dev team about any possible restriction from their side but as per them they have not put any restriction on this object.
Plugin setting is already set to "WpfImprovedOnly" value.
And ranorex installation is in C drive only.
I am clueless why it is not identifying this object.
Thanks,
Vikas Kumar
I have tried starting spy and ranorex studio as admin but same behavior. The security warning message is showing up. We checked with dev team about any possible restriction from their side but as per them they have not put any restriction on this object.
Plugin setting is already set to "WpfImprovedOnly" value.
And ranorex installation is in C drive only.
I am clueless why it is not identifying this object.
Thanks,
Vikas Kumar
You do not have the required permissions to view the files attached to this post.
Re: Not able to work with WPF Grid object in RightNow CX application
Hi Vikas,
Could it be that some AUT related files are on a network drive? Please make sure that no part of the Ranorex test or AUT is subject to restricted user permissions.
Other than this, I can only suggest to you to contact the Ranorex support team: Support portal
They do a pretty good job with analyzing this issues
Regards,
McTurtle
Could it be that some AUT related files are on a network drive? Please make sure that no part of the Ranorex test or AUT is subject to restricted user permissions.
Other than this, I can only suggest to you to contact the Ranorex support team: Support portal
They do a pretty good job with analyzing this issues
Regards,
McTurtle