PDF text validation stop working

skhanpara · Post by **skhanpara** » Mon May 12, 2014 7:37 pm

I was able to compare the policy number before as i was able to validate just the policy number from the pdf

But from today morning i was unable to see any frame over policy number when i tried to track i showed me win32 error

what should i do?

please advise

Thank you
Sunny

odklizec · Post by **odklizec** » Mon May 12, 2014 8:46 pm

Hi,

At first, make sure the "Enable 32/64 Bit Bridge" option is checked in General Ranorex Settings...
http://www.ranorex.com/support/user-gui ... tings.html

At second, check this page for suggestions regarding the bit bridge...
http://www.ranorex.com/support/user-gui ... oting.html

And check also this post...
http://www.ranorex.com/forum/win32-mess ... tml#p25716

It seems it could have something todo with corrupted Ranorex or .Net installation.

BTW, so it seems you cracked the problem with PDF text validation?

skhanpara · Post by **skhanpara** » Tue May 13, 2014 3:29 pm

i tired everything nothing seems to work

skhanpara · Post by **skhanpara** » Tue May 13, 2014 3:29 pm

thanks for the information

Post by **Support Team** » Wed May 14, 2014 4:04 pm

Hi Skhanpara

Unfortunately I was not able to reproduce your issue.

May I ask you to provide some additional information?

Which version of Adobe Reader is installed on your machine?
Which version of Spy are you using?
Is it possible for you to do a clean installation of Ranorex and Adobe Reader?
- Uninstall both applications
- Restart your machine
- Install Ranorex and Adobe Reader again.

Regards,
Markus(S)

skhanpara · Post by **skhanpara** » Wed May 14, 2014 6:11 pm

I wrote a code to eliminated addition content and i was all good
but today morning i was able to highlight only the number
it works sometimes

i tried reinstalling but still same issue

Abode 11.0.6
and Ranorex 5.0.2

My code is working now.

whenever i try to track PDF content i get win32 warning which i have attached in my previous post

Thank You

Post by **Support Team** » Thu May 15, 2014 3:31 pm

Hi Skhanpara

Thank you for the requested information.
As I already wrote I was not able to reproduce your problem.

May I ask you to enable the internal logging and send us the log-file of your Spy?

Please follow the steps below in order to enable the internal logging for all Ranorex Tools except Ranorex Studio:

You will find the configuration file for logging in the following locations.
C:\Program Files (x86)\Ranorex 5.0\Bin\NLog.config
C:\Program Files (x86)\Ranorex 5.0\Bin\x64\NLog.config

Please open these files with a text editor and edit the following rule (from “Off” to “Trace”):

Code: Select all

<!-- Set the minlevel attribute to enable logging to a local file -->
<logger name="*" minlevel="Trace" writeTo="logfile" />

After you restart Ranorex, you will find a log file with the same name as the Ranorex tool in the following directory: "C:\Program Files (x86)\Ranorex 5.0\Bin"( For example: C:\Program Files (x86)\Ranorex 5.0\Bin\Ranorex.Spy.log).

You can send us this log file by mail if you don’t want to post it here in the public forum.
Our mail address is [email protected]

Please let me know if you need any further assistance.
Markus (S)

skhanpara · Post by **skhanpara** » Thu Jun 12, 2014 3:51 pm

Thanks

Ranorex Forum

PDF text validation stop working

PDF text validation stop working

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