Hi,
I’m trying to create automation scripts with Ranorex 9.0.1 for an application hosted in Microsoft Unified Service Desk v.4.1.1.1253 (USD). To give you a background, USD uses Chromium/Cefbrowser in the background to host web applications. Whenever I’m locating an element within USD, it takes me a minute to locate the element and then actually performing the action (e.g. click, select combobox value). Also, sometimes locators/xpaths work, sometime it doesn’t – it’s very temperamental.
Is USD really supported by Ranorex? Will there be a future fix for this?
Cheers,
Ivan
Ranorex 9 support for Micorosft Unified Service Desk
-
ivanchokees
- Posts: 1
- Joined: Wed Jun 12, 2019 1:50 am
Re: Ranorex 9 support for Micorosft Unified Service Desk
Hi,
At first, could you please post a Ranorex snapshot (NOT screenshot) of USD/particular problematic element and the xpath you are using in repository? Without snapshot and xpath, it's impossible to suggest something reliable. Also, I would strongly suggest to update your Ranorex 9.0.1 with recent 9.1, because it fixes many problems. I don't expect it will fix also your issue, but one never knows?
At first, could you please post a Ranorex snapshot (NOT screenshot) of USD/particular problematic element and the xpath you are using in repository? Without snapshot and xpath, it's impossible to suggest something reliable. Also, I would strongly suggest to update your Ranorex 9.0.1 with recent 9.1, because it fixes many problems. I don't expect it will fix also your issue, but one never knows?
Pavel Kudrys
Ranorex explorer at Descartes Systems
Please add these details to your questions:
Ranorex explorer at Descartes Systems
Please add these details to your questions:
- Ranorex Snapshot. Learn how to create one >here<
- Ranorex xPath of problematic element(s)
- Ranorex version
- OS version
- HW configuration
