Ranorex Forum

Hello
I have Syncfusion menu in an application whose sub-items don't show up whenever you start the application using 'Run Application’ action. There is also a Syncfusion tree which isn't visible as well under the same condition. However, these mentioned items look all fine if you start the application manually and let the test cases run though. Any suggestion?
Thanks

Hello emchay,

Unfortunately, I'm not exactly sure to which control your are referring. Is it somthing similar to that? http://mvc.syncfusion.com/demos/ui/tool ... roughModel

If not, could you provide a small sample which contains the control?

Regards,
Robert

Hi Robert,
Thanks for your reply. I attached an image here comparing the menu items on these 2 condition.

Hello emchay,

In order to analyze the issue in more detail, we would need access to the application under test. May I ask if you could provide a small sample?

Thank you in advance.

Regards,
Robert

Hi, just to give a quick update on this issue. I got it work properly while not using elevated privileges; disable "Use UiaLauncher to elevate privileges for processes started by tools" option. Thanks

Hi emchay,

Thank you for sharing your experience. I'm glad that you found a solution.

Regards,
Robert