Ranorex cannot open the iOS app and keeps exiting

Mobile Testing, Android App Testing.
Posts: 1
Joined: Tue Jan 28, 2014 9:07 am

Ranorex cannot open the iOS app and keeps exiting

Post by hkher » Tue Jan 28, 2014 9:38 am


I added an iOS device (iPhone 5S) through the Manage Devices section in the USB mode. I have an instrumented app created after following the Ranorex instrumentation steps.

On deploying the app through the Instrumentation wizard or New Recording screen and clicking 'Start', Ranorex tries a few times to open the app but keeps exiting. After it fails a few times, the following message is displayed in a dialog box:

"Cannot start application because another debugger is attached. Please close the currently running application on the device to terminate all active debugging sessions"

Ranorex running on machine: Windows 7 Professional 64-bit
Ranorex version: 4.1.4
iOS device: iPhone 5S 7.0.4

I tried closing all the running applications and then clicking 'Start' but it displays this error each time. Please suggest a solution.

We already have a license with a Ranorex server running in our environment. If the tool is useful, we will continue purchasing the licenses and other services, so your help in this matter is really appreciated.



Re: Ranorex cannot open the iOS app and keeps exiting

Post by mebner » Fri Jan 31, 2014 11:47 am

Hi Hursh,

Have you already tried to restart your device and then to establish a debug session again?
It should help in such situations.