Ranorex License Server Upgrade Problem

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Ranorex License Server Upgrade Problem

Post by tnaves » Thu Apr 09, 2015 12:02 am

I upgraded our Ranorex license server from 3.3.3 to 5.3.1 because the 5.3.1 client complained about the license server being too old.

Now the old clients can get a license just like they could before the upgrade but the new clients cannot. When I try to configure a license for them the way the act they may as well not be plugged into the network. I can, however ping the license server from the host where the new Ranorex client is installed.

Any suggestions will be appreciated.

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Re: Ranorex License Server Upgrade Problem

Post by Support Team » Fri Apr 10, 2015 3:19 pm

Hi tnaves,

You can try to use the IP address instead of the host name?
Maybe there is a problem with the dns server.
Do you get an error message when you try to lease the license from the server?