Ranorex not working with iOS 13.6

Mobile Testing, Android App Testing.
Posts: 2
Joined: Tue Feb 11, 2020 9:23 pm

Ranorex not working with iOS 13.6

Post by robertf » Thu Jul 23, 2020 7:58 pm

All of my iPads that I updated to iOS 13.6 seem to no longer work with Ranorex. Is anyone else having this problem?
What I am seeing is that in ranorex endpoints, it says that it is connected and can even launch an app, but I get the message "Failed to start application because the application started event was not received within the specified timeout" and I have my timeout set to 10 minutes. It also cannot find the device in the repo. I have tested with a few different computers and a few different iPads and it seems to be pretty conclusive that the iPads with 13.6 are not working.

User avatar
Support Team
Site Admin
Site Admin
Posts: 12145
Joined: Fri Jul 07, 2006 4:30 pm
Location: Houston, Texas, USA

Re: Ranorex not working with iOS 13.6

Post by Support Team » Fri Aug 07, 2020 5:19 pm


Please contact us via the links below and we will be more than happy to further assist you with this! Kind Regards,
Ranorex Team