Ranorex spy not recognising a widget/popup

Technology specific object identification, supported applications, web technologies, and 3rd party controls.
Posts: 15
Joined: Thu Apr 24, 2014 5:44 pm

Ranorex spy not recognising a widget/popup

Post by Rajaniboyapati » Thu Apr 24, 2014 5:55 pm

I am trying to do a recording by renaming an object in my application where I would get a widget/popup to enter the new name after which I hit the ok button, this widget is not being recognized and not stored in the repository, also when I did a object spy and placed the cursor on the widget it is tracking all the items at the back of the widget but not the actual one. can yo help me in resolving this object identification issue.

User avatar
Support Team
Site Admin
Site Admin
Posts: 12145
Joined: Fri Jul 07, 2006 4:30 pm
Location: Houston, Texas, USA

Re: Ranorex spy not recognising a widget/popup

Post by Support Team » Mon Apr 28, 2014 3:35 pm

Hi Rajaniboyapati,

In order to analyze your issue in detail I would need additional information. Therefore I may ask you to answer my questions:
  • Which version of Ranorex is installed on your machine?
  • On which technology depends your application under test?
  • Is it possible for you to send us a snapshot of your application?
  • Please try the instant tracking feature of our Spy to track pop-up items.
    • You can find more information about this feature by following this link to our User Guide: Instant Tracking
If you don’t want to post the snapshot in this public forum, you can send it to [email protected]
Thank you in advance.