As I used to mention(1.5 years back) that it's against company policy to post any data about project hence cannot upload the snapshot, sorry for that
I am using 5.0.1 and as per your suggestion I am trying to upgrade to 5.4.5, but here is a new problem while ordering the new trial veraion a screen came that download details will be sent to my mail but its about 5-6 Hrs and still I have got nothing
But still will try to explain you the scenario: Lets take the reply you have posted:
odklizec wrote:Hi Deepak an welcome back,
Some things did not change much over the months you were out. For example, to be able to help you, we still need a Ranorex snapshot of the problematic table

Also, what version of Ranorex are you using? Latest is 5.4.5. So if you are using older (like 1.5 years old), try the latest one (even in trial mode).
Lets say "Hi Deepak" is my webbutton and I want to fetch it. Now when I use spy to get "Hi Deepak", the spy takes the whole reply as 1 single element and the hirearchy stops. Other example more simple to understand

Lets say all the words in your reply are different elements(buttons,links,etc..) and I want to store them all in the repository but when I try to add I see the whole reply section as 1 single element and Ranorex is not able to go deeper in the hirearchy to fetch those buttons/links. Spy takes the whole body as 1 element with 'Div 'report-content panopticon' property
This is my problem statement want to fetch all those elements but cant get through and want to know whether anything can be done here?
