Screen moves up and jams

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shruti Kapur
Posts: 20
Joined: Tue Jan 17, 2017 11:22 am

Screen moves up and jams

Post by shruti Kapur » Mon Dec 28, 2020 4:19 pm

Screen Moves up and jams (cannot do any other operation) on clicking a list element.
Its not a long screen and i tried to use the option of visible false for the element which causes the screen to move up but ranorex no more clicks on the item and also the scrolling happens.
Manually i have no such issue with screen until I had upgraded to version 9.3.4 .

Can you help. Thankyou

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Posts: 78
Joined: Mon Dec 07, 2020 6:30 pm

Re: Screen moves up and jams

Post by tmcdoniel » Fri Apr 23, 2021 9:38 pm

Hi Shruti,

Make sure the asynchronous setting is unchecked in advanced settings, this sometimes fixes issues where the mouse is acting erratic.

Sales Engineer @ Ranorex