I have a setup consisting of 3 computers:
- Ranorex Studio is installed on my local machine
- Ranorex License Server is running on another machine on the same network
- Ranorex Remote Agent is running on another machine on the same network
Now I had to move the Remote Agent machine inside a new network (DMZ).
I did not reinstall the agent anywhere else, but moved the whole existing machine into the DMZ.
I still can send my tests to the Remote Agent, but they immediately fail because the remote agent could not establish a connection to the license server.
So far, so clear, the license server is outside of the remote agent's DMZ.
Now I request a firewall rule from my network administrator to open a connection between Remote Agent machine and License Server on port 7266 - which is now opened.
But the Remote Agent still can't find the license server.
I requested opening a TCP port, which should be sufficient?
The setup page of the license server says UDP and TCP, but this is only the server side, which I assume is correct as it did work before.
https://www.ranorex.com/help/latest/ran ... g-license/
So I am mainly after the client config of the Remote Agent machine.
Is there any other port needed for remote agent to work?
Are there any log files on Studio or Remote side, where i can get more info why the connection is failing?
For instance, I cannot ping the license server from within the DMZ, because ICMP is just not routed, but this shouldn't be a problem.
But - if maybe - the remote agent uses ping to identify the license server first before establishing a connection?
thank you very much!