Tests are not running via remote agent

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Lyuba Boerma
Posts: 36
Joined: Mon Apr 01, 2019 12:12 pm

Tests are not running via remote agent

Post by Lyuba Boerma » Tue Jan 10, 2023 12:25 pm

Good day.
A while ago, my tests stopped running via Ranorex remote agent.
Test is executed (without errors), then Application is opened, but Ranorex can not find any elements. I tried different versions of Studio and Agent , but still the same problem .
The same tests are running on a main machine via Ranorex studio without issues.
Would be great if somebody could help me to fix it
thanks
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mrt
Posts: 257
Joined: Mon Mar 16, 2020 11:31 am

Re: Tests are not running via remote agent

Post by mrt » Fri Jan 13, 2023 4:07 pm

It is pretty hard to tell out of the blue.

Blind guess: Did you try to uninstall Ranorex browser Addon and reinstall it?
If possible, try another browser and see if behavior is the same?

Other idea is to install Ranorex Studio on that remote machine and open either Spy directly (default path would be C:\Program Files (x86)\Ranorex\Studio\Bin\Ranorex.Spy.exe) and, if that works bringt over your solution and try to run it locally.