Hi,
This is my first iOS mobile web test.
I open a url on rx browser. The spy on my PC however only detects the outline of the web page.
It is not able to detect the fields and buttons such as username, password, and Login etc.
Two screenshots are attached.
Can anyone provide feedback, please?
Thank you
Harsh
Unable to detect elements in iOS mobile web.
Unable to detect elements in iOS mobile web.
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Re: Unable to detect elements in iOS mobile web.
Hi,
Please provide a Ranorex snapshot (not screenshot!) from the app. Screenshot is unfortunately useless. And also please post the xpath in text form. Thanks.
BTW, it would be very useful, if you could post also the HTML page itself (or the HTML code behind it). You see, it would be much easier for support folks to debug the page in rxbrowser and see what's wrong with the page or rxbrowser.
Please provide a Ranorex snapshot (not screenshot!) from the app. Screenshot is unfortunately useless. And also please post the xpath in text form. Thanks.
BTW, it would be very useful, if you could post also the HTML page itself (or the HTML code behind it). You see, it would be much easier for support folks to debug the page in rxbrowser and see what's wrong with the page or rxbrowser.
Pavel Kudrys
Ranorex explorer at Descartes Systems
Please add these details to your questions:
Ranorex explorer at Descartes Systems
Please add these details to your questions:
- Ranorex Snapshot. Learn how to create one >here<
- Ranorex xPath of problematic element(s)
- Ranorex version
- OS version
- HW configuration
Re: Unable to detect elements in iOS mobile web.
Thank you for your reply.
I have attached the snapshot and the Html code.
I have attached the snapshot and the Html code.
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Re: Unable to detect elements in iOS mobile web.
The url where I am having issues is 'u2-ts5-qa.egatesoln.com'
I am unable to attach the html code because every time I attempt to attach, I get the message saying 'The upload was rejected because the uploaded file was identified as a possible attack vector.'
I am unable to attach the html code because every time I attempt to attach, I get the message saying 'The upload was rejected because the uploaded file was identified as a possible attack vector.'
Re: Unable to detect elements in iOS mobile web.
Hi, just zip the HTML file and then try to attach it again.
Pavel Kudrys
Ranorex explorer at Descartes Systems
Please add these details to your questions:
Ranorex explorer at Descartes Systems
Please add these details to your questions:
- Ranorex Snapshot. Learn how to create one >here<
- Ranorex xPath of problematic element(s)
- Ranorex version
- OS version
- HW configuration
Re: Unable to detect elements in iOS mobile web.
Web page code attached.
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Re: Unable to detect elements in iOS mobile web.
Hi,
I'm currently unable to test the page with iOS, but in snapshot I noticed that you are using an old version of rxbrowser? Please try it with the most recent version 2.3.2.
I'm currently unable to test the page with iOS, but in snapshot I noticed that you are using an old version of rxbrowser? Please try it with the most recent version 2.3.2.
Pavel Kudrys
Ranorex explorer at Descartes Systems
Please add these details to your questions:
Ranorex explorer at Descartes Systems
Please add these details to your questions:
- Ranorex Snapshot. Learn how to create one >here<
- Ranorex xPath of problematic element(s)
- Ranorex version
- OS version
- HW configuration
Re: Unable to detect elements in iOS mobile web.
Hi,
I updated the rx browser as suggested to 2.3.2.
I also deleted and re installed the service app. In the service app I see the rx browser as one of the instrumented apps.
However, the spy is still not detecting any elements besides the outline of the mobile web page. I tried common websites also like Yahoo.com
Bloomberg.com with no success.
I have attached another snapshot, with rx browser 2.3.2
Thank you for your help.
Harsh
I updated the rx browser as suggested to 2.3.2.
I also deleted and re installed the service app. In the service app I see the rx browser as one of the instrumented apps.
However, the spy is still not detecting any elements besides the outline of the mobile web page. I tried common websites also like Yahoo.com
Bloomberg.com with no success.
I have attached another snapshot, with rx browser 2.3.2
Thank you for your help.
Harsh
You do not have the required permissions to view the files attached to this post.
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Re: Unable to detect elements in iOS mobile web.
Hello guys,
Thank you for your posts.
We are currently facing issues with RxBrowser 2.3.2.
Therefore, I would suggest downgrading to 2.3.1 until everything is fixed.
Thank you for understanding.
@Harsh: If the issue still persists with version 2.3.1, please contact us via email ([email protected]) and please attach a Ranorex Snapshot created with this version. Thank you in advance.
regards,
Stephan
Thank you for your posts.
We are currently facing issues with RxBrowser 2.3.2.
Therefore, I would suggest downgrading to 2.3.1 until everything is fixed.
Thank you for understanding.
@Harsh: If the issue still persists with version 2.3.1, please contact us via email ([email protected]) and please attach a Ranorex Snapshot created with this version. Thank you in advance.
regards,
Stephan
Re: Unable to detect elements in iOS mobile web.
Hi,
Thank you for your reply. I will roll back the versions and provide feedback.
Harsh
Thank you for your reply. I will roll back the versions and provide feedback.
Harsh
Re: Unable to detect elements in iOS mobile web.
It works fine once I rollback the versions of Ranorex studio, Rxbrowser and RxServiceApp back to 7.1.1.