Unable to launch Ranorex Agent 7.5.0

Ask general questions here.
raygoel
Posts: 12
Joined: Tue Sep 15, 2020 3:38 pm

Unable to launch Ranorex Agent 7.5.0

Post by raygoel » Tue Mar 07, 2023 6:08 pm

Ranorex Agent fails to launch on Windows 10. When I check the event viewer I get the error -
- <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
- <System>
<Provider Name="Ranorex-Dex-AgentLauncher" />
<EventID Qualifiers="0">0</EventID>
<Version>0</Version>
<Level>2</Level>
<Task>0</Task>
<Opcode>0</Opcode>
<Keywords>0x80000000000000</Keywords>
<TimeCreated SystemTime="2023-03-07T17:05:33.4279932Z" />
<EventRecordID>378749</EventRecordID>
<Correlation />
<Execution ProcessID="0" ThreadID="0" />
<Channel>Application</Channel>
<Computer>MyComputer</Computer>
<Security />
</System>
- <EventData>
<Data>System.Exception: Failed to parse key because unexpected token '</Data>
</EventData>
</Event>

Could someone please help with this error? The agent worked fine until last week.