Unable to retrieve SyncFusion Chart control data

Ranorex Studio, Spy, Recorder, and Driver.
Posts: 32
Joined: Wed Sep 28, 2011 1:57 pm

Unable to retrieve SyncFusion Chart control data

Post by Rajendra » Mon Dec 09, 2013 7:09 am

Hi Team,

We are trying to automate a desktop application which was developed using syncFusion controls.

I am aware of that, Ranorex supports SyncFusion controls but we are unable to extract the data from one of the SyncFusion Chart Control.

Attached file is the one that uses SyncFusion Chart Control (a pie diagram), we just want to know whether or not, we can able to retrieve the data(the text and percentage values displayed on the pie chart) using Ranorex.


Awaiting reply.

(90.41 KiB) Downloaded 251 times

User avatar
Support Team
Site Admin
Site Admin
Posts: 12174
Joined: Fri Jul 07, 2006 4:30 pm
Location: Houston, Texas, USA

Re: Unable to retrieve SyncFusion Chart control data

Post by Support Team » Tue Dec 10, 2013 4:58 pm

Hello Rajendra,

Unfortunately, the SyncFusion ChartControl does not implement UI automation.
For that reason, you might not be able to get any text out of your control.

You could enable UI automation for this control by adding accessibility for this third-party control.
Please take a look at our blog Enabling automation for 3rd party controls by adding Accessibility.

Markus (T)