Yes, I have seen this issue locked: https://www.ranorex.info/problem-with-l ... t1902.html
But, we have got multiple floating licenses. When my VPN drops off the connection, Ranorex will be frozen and can't click in the application anywhere.(And even if somebody has 1 license, would not be able to use properly the application in this case?) Can't establish the connection manually, and have to wait for ~30! minutes to find the application itself.
Please investigate it again and find some solution because the application is going to be useless regularly.