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Web Testing Issue

Posted: Fri Mar 02, 2018 6:42 pm
by sunny1180
Hi Expert again,

I am trying to perform some testing through the web browser. I have IE, Chrome and Firefox installed, I have no issue with IE and Firefox, but could not figure out what is the issue with Chrome. Just to simplify, I tried to open the Ranorex web page using the Open Browser action, when opening with Chrome, it opened up the web browser, but not the web page. It shows an "unhappy face" with Untitled on top, clicking on the Ranorex extension, it said the extension has crashed (see attached picture).

I tried to uninstalled the extension and Chrome, then re-installed everything back, the end result is the same. Anyone has come across the same issue here?

Thanks in advance!!!

Re: Web Testing Issue

Posted: Mon Mar 05, 2018 3:20 pm
by qwertzu
hey sunny1180,

I haven't seen this before, but maybe you can find the reason if you take a look at the backgorund.html of the extension and see if you can find an error in the console.
backgroundHTML.png
Also, please verify if you are using the latest automation extension version (1.0.11)

regards, qwertzu

Re: Web Testing Issue

Posted: Tue Mar 06, 2018 4:30 pm
by sunny1180
Hi, I confirmed that I have 1.0.11 installed.

When I looked at the background.html, I have the following capture, where should I start debugging the issue?
background.png

Re: Web Testing Issue

Posted: Thu Mar 08, 2018 7:51 am
by qwertzu
Hi,
Please take a look at the "Console" tab in this HTML and see if there are any errors which would help identifying the problem.
regards, qwertzu

Re: Web Testing Issue

Posted: Thu Jun 10, 2021 4:23 pm
by CMeNot
I am seeing this same issue when starting Chrome. I have version 1.2.9 of the extensions installed and running Ranorex version 9.3.2. Has anyone found a fix for this. If I try and open another tab I get the same issue in every tab. I am starting the browser using: Host.Current.OpenBrowser(vURL, "chrome", "", false, true, true, false, false, true); vURL is variable holding the URL to go to.

Re: Web Testing Issue

Posted: Thu Jun 10, 2021 5:16 pm
by odklizec
Hi,

I’m afraid, Ranorex 9.3.2 is quite old and no longer supported. Please update it with most recent 9.5.2 (full uninstall and reinstall) and try to reproduce the issue.

Re: Web Testing Issue

Posted: Fri Aug 05, 2022 12:29 pm
by CMeNot
I have upgraded Ranorex to version 10.1 and I am still seeing this issue. If I add the startup option of --no-sandbox then it works. Any Ideas?