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Laptop on which fixed node license was installed was rebuilt

Posted: Wed Aug 24, 2016 1:42 pm
by Noumaan
Laptop on which a fixed node license was installed was rebuilt before the license was uninstalled.

Is it somehow possible to retrieve the license and install on a newly built laptop?

Can someone help? Or advise the course of action to take.

Thanks in advance

Noumaan

Re: Laptop on which fixed node license was installed was rebuilt

Posted: Thu Aug 25, 2016 3:27 pm
by Vega
Contacting Ranorex support will be your best bet, you can use this link to submit a ticket:
http://www.ranorex.com/support/support-query.html

Re: Laptop on which fixed node license was installed was rebuilt

Posted: Thu Aug 25, 2016 3:27 pm
by krstcs
Please contact Ranorex directly by email at [email protected]. They should be able to help you, or point you in the right direction.