Ranorex Forum

Hi there,

is a ranorex-version with iOS9-support in progress?

Thanks,
Patrick

Hi Patrick,

Yes, the Ranorex version with iOS 9-support should get released soon after the release of iOS 9.

Regards,
Markus

Ok. iOS9 had been released for awhile now so, when is the new version of Ranorex containing the support for iOS9 coming?

I hope way before iOS10 is released.

Hi,

iOS9 is officially supported since 5.4.2 (released on September 17, 2015). See the release notes...
http://www.ranorex.com/free-trial/relea ... html#c9720

Hi,

I've tried instrumenting a iPad on iOS9 using the RxServiceApp v2.1.1 however when trying to open the App I get the following message:

"Untrusted Enterprise Developer: iPhone Distribution: Ranorex HMbH has not been trusted on this iPad. Until this developer has been trusted, their enterprise apps will not be available for use"

Is anyone else getting this or do you have any advice?

Thanks

Matt

Hi,

It's an iOS security thing, not a Ranorex issue. Check this post, where you can find a solution:
http://stackoverflow.com/questions/3072 ... n-to-trust

Thanks that's sorted it

Hmm...Ok I should keep trying then to install the RxBrowser and the Ranorex Service for version 5.4.4.
Since upgrading the iPad to iOS 9.2.1, I have not been able to install them successfully.
No issue installing them when I was on iOS8.

Thanks.
Gilbert

Hi Gilbert,

It would be useful if you could post exact error you are getting. Without exact error and detailed description of your problem, it's almost impossible to tell what's wrong and how to fix it.

BTW, have you read this Ranorex post regarding recent RxBrowser issue?...
http://www.ranorex.com/forum/ranorex-se ... t8946.html

Hi Pavel,

iOS version: 9.2.1
Running on iPad Air 2


Trying to install the RxServiceApp (2.1.1) via the bitly.com/mArchive, I keep getting the error below:
Unable to Download App
"RxServiceApp (2.1.1)" could not be
installed at this time

Done Retry


Installation via Instrumentation wizard, I get a different error.
System.TimeoutException: Process did not finish within the specified timeout of '00:01:00'.
at Ranorex.Core.ProcessRunner.RunShortProcess(Boolean showWindow, TimeSpan timeout, IList`1 appendToPath, String workingDir)
at Ranorex.Core.ProcessRunner.RunShortProcess(Boolean showWindow, TimeSpan timeout, IList`1 appendToPath)
at Ranorex.Plugin.Mobile.Tools.Ios.IosToolRunner.InstallApp(String udid, String archivePath)
at Ranorex.Plugin.Mobile.Tools.Ios.IosToolRunner.DeployBrowser(IIosOptions options, IEnumerable`1 devices, RxAction`2 progressCallback)
at Ranorex.Plugin.Mobile.Tools.Ios.IosToolRunner.Instrument(IOptions options, RxAction`2 progressCallback, RxAction`1 msgCallback)
at Ranorex.Controls.Instrumentation.Workers.IosWorker.Run()
at Ranorex.Controls.Instrumentation.IosResultPage.bgw_DoWork(Object sender, DoWorkEventArgs e)


Also, I don't understand why the error is talking about the IPA when I'm installing the RxService App and RxBrowser. The error message is:
Error occurred
Instrumentation failed...

Please make sure than
- The IPA minimum OS version matches the devices OS version.
- The IPA supports the device architecture (e.g. amv7, am64).
- The IPA is not already instrumented with static Ranorex lib.
- You are not using an IPA backup from app store (encrypted).


------------
Please disregard the issues I mentioned above. After installing Ranorex 5.4.5, RxBrowser and RxService App installed properly on my iPad.



Thanks.
Gilbert