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Cannot select from pop up in mobile app

Posted: Tue Oct 06, 2015 2:21 pm
by Ankitshrivatri
Hi All,

I am having a problem when recording an Android mobile application which has a pop up to select option. I am trying to do a Record-and-Play but when I touch the option in pop up, an action is added in the action grid to click in Center.

The problem is the option I need to select is the top most and it has no other options working except the Center touch.
I tried to specify the co ordinates of the option to select, but it seems not working.

Do you have any ideas why Ranorex can't identify the correct option?


Cheers!
Ankit

Re: Cannot select from pop up in mobile app

Posted: Thu Oct 08, 2015 1:59 pm
by Support Team
Hi Ankit,

I would need more detailed information about the UI structure of your Android app.

It would be great if you could upload a Ranorex Snapshot of the corresponding element.
This would help me analyzing the issue.

If you want, you also can send the snapshot to [email protected].

Thank you in advance.

Regards,
Johannes