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Ranorex V8.3.0 Spy - Track is unable to find button

Posted: Wed Oct 24, 2018 8:45 pm
by pkoel@americanbus
Hi,

I am trying to find a button that appears in confirmation pop up, when the user clicks the logoff link. The track button in Spy does not seem to recognize the pop up window that appeared. How do I get Spy to see that the window has appeared?

Thanks,

Peter

Re: Ranorex V8.3.0 Spy - Track is unable to find button

Posted: Thu Oct 25, 2018 8:17 am
by odklizec
Hi,

I guess it's a web browser-related issue? What browser are we talking about (version)? Have you tried it in other browsers?

Could you please upload a Ranorex snapshot (NOT screenshot) of the web page, when the popup appears? Ideally, take the snapshot of entire web browsers form, not just page's DOM element. If the popup window is something browser-related (native browser popoup), then it may not be located under DOM, but somewhere in browser's form structure. in other words, it may not be traceable and maybe found only in browser's forms tree structure.

Re: Ranorex V8.3.0 Spy - Track is unable to find button

Posted: Fri Oct 26, 2018 3:41 pm
by Aracknid
Assuming it's not a FireFox/Chrome plug-in issue, or an issue with not using Spy as an Admin, you can often use the Spy tool's screenshot section to highlight WITHIN the screen shot to drill into what you are looking for. I find that I have to do this mostly with Edge.

So, to do this, in Spy click on the DOM that contains the button and then click in the Spy window's screenshot area to capture the screen shot. If it's the right DOM and you can see the button in the screenshot, move over it in the screen shot and it should highlight in pink. Click it and the Spy's object tree will update to show that object.

If you cannot see the button in any of the DOM's, than maybe you'll have to dig through the Browser object itself (a form or windows app).

Aracknid

Re: Ranorex V8.3.0 Spy - Track is unable to find button

Posted: Fri Oct 26, 2018 4:57 pm
by pkoel@americanbus
HI,

That worked. Thanks!

Peter