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Is it possible to determine Ranorex license expiration date?

Posted: Thu Feb 17, 2011 7:46 pm
by Ciege
Is there a way in the licensing utility, studio or even by looking at the license itself to determine the specific expiration date of the license?

I've looked in those three places and could not determine a way to figure out the exact date (nice feature to add?).

Thanks...

Re: Is it possible to determine Ranorex license expiration date?

Posted: Thu Feb 17, 2011 11:00 pm
by slavikf
Hm, something new for me:
- Does Ranorex license expire? (other then trial)...

Re: Is it possible to determine Ranorex license expiration date?

Posted: Thu Feb 17, 2011 11:05 pm
by Ciege
Well, the license I guess does not expire, you can continue to use your licensed version in perpetuity... The subscription is what expires... I need an easy way to determine subscription expiration so that I can direct people to renew our subscription...

Re: Is it possible to determine Ranorex license expiration date?

Posted: Thu Feb 17, 2011 11:45 pm
by Support Team
Ciege wrote:Is there a way in the licensing utility, studio or even by looking at the license itself to determine the specific expiration date of the license?
Just looking at the license key will not help, but the "About" dialogs of Spy, Recorder, and Studio will help you out. :) Just click on the Ranorex sign on the top right of the Spy or Recorder forms (or the "About" menu item from the "Help" menu in Studio) and the opening dialog will show you when the subscription of the installed license will end.

Regards,
Alex
Ranorex Team

Re: Is it possible to determine Ranorex license expiration date?

Posted: Thu Feb 17, 2011 11:55 pm
by Ciege
OK, thanks... I see a month/year expiration. Am I to assume that it expires on the last day of the month then?

Also, on runtime licensed machines, I cannot open Spy, Studio or Recorder, only the license utility, which does not appear to give the expiration of the installed license. So, how do I determine the expiration of a runtime subscription (short of a call or email to you fine folks)?

Re: Is it possible to determine Ranorex license expiration date?

Posted: Fri Feb 18, 2011 2:15 pm
by Support Team
Ciege wrote:Am I to assume that it expires on the last day of the month then?
Right :)
Ciege wrote:So, how do I determine the expiration of a runtime subscription
The License Utility does currently not show that info, we'll add that for V3.0. So, if you don't want to email us, you currently have a look at the date of the license mail you get when you purchase Ranorex licenses. If you have 12 months of subscription purchased with a license, the subscription ends 12 months after the sent date of that email (at the end of the month).

Regards,
Alex
Ranorex Team