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"A refrerral was returned from the server" Ranorex 3.3.3

Posted: Wed Nov 07, 2012 5:20 pm
by nashmen
Hi all,

I have a problem after installing the Ranorex3.3.3 trial version. The installation was finished successfuly but after starting the RanorexStudio I get the following exception:

"A refrerral was returned from the server"

Have someone any idee how to solve this issue?

Best regards

Re: "A refrerral was returned from the server" Ranorex 3.3.3

Posted: Thu Nov 08, 2012 1:09 pm
by Support Team
Hello,

It looks like that some prerequisites of Ranorex are not installed on your machine.
Could you please try to download our zip-compressed file of Ranorex 3.3.3 from our Download Archive and install it via setup.exe?

Regards,
Markus (T)

Re: "A refrerral was returned from the server" Ranorex 3.3.3

Posted: Fri Nov 09, 2012 11:27 am
by nashmen
We have installed the program once more time from zip repository on another server and it didn't brought anything. We get the same error :(.

Re: "A refrerral was returned from the server" Ranorex 3.3.3

Posted: Fri Nov 09, 2012 11:37 am
by nashmen
Ok we have found the solution. We have set in the Properties of the RanorexStudio.exe file the following option:

"to set (Run this program as an administrator) in the Compatibility Settings"

Thanks for time spend to help us.

Re: "A refrerral was returned from the server" Ranorex 3.3.3

Posted: Fri Nov 09, 2012 1:04 pm
by Support Team
Hello,

You are welcome :-)

Regards,
Markus (T)