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PDF text validation stop working
Posted: Mon May 12, 2014 7:37 pm
by skhanpara
I was able to compare the policy number before as i was able to validate just the policy number from the pdf
But from today morning i was unable to see any frame over policy number when i tried to track i showed me win32 error
what should i do?
please advise
Thank you
Sunny
Re: PDF text validation stop working
Posted: Mon May 12, 2014 8:46 pm
by odklizec
Hi,
At first, make sure the "
Enable 32/64 Bit Bridge" option is checked in General Ranorex Settings...
http://www.ranorex.com/support/user-gui ... tings.html
At second, check this page for suggestions regarding the bit bridge...
http://www.ranorex.com/support/user-gui ... oting.html
And check also this post...
http://www.ranorex.com/forum/win32-mess ... tml#p25716
It seems it could have something todo with corrupted Ranorex or .Net installation.
BTW, so it seems you cracked the problem with PDF text validation?
Re: PDF text validation stop working
Posted: Tue May 13, 2014 3:29 pm
by skhanpara
i tired everything nothing seems to work
Re: PDF text validation stop working
Posted: Tue May 13, 2014 3:29 pm
by skhanpara
thanks for the information
Re: PDF text validation stop working
Posted: Wed May 14, 2014 4:04 pm
by Support Team
Hi Skhanpara
Unfortunately I was not able to reproduce your issue.
May I ask you to provide some additional information?
- Which version of Adobe Reader is installed on your machine?
- Which version of Spy are you using?
- Is it possible for you to do a clean installation of Ranorex and Adobe Reader?
- Uninstall both applications
- Restart your machine
- Install Ranorex and Adobe Reader again.
Regards,
Markus(S)
Re: PDF text validation stop working
Posted: Wed May 14, 2014 6:11 pm
by skhanpara
I wrote a code to eliminated addition content and i was all good
but today morning i was able to highlight only the number
it works sometimes
i tried reinstalling but still same issue
Abode 11.0.6
and Ranorex 5.0.2
My code is working now.
whenever i try to track PDF content i get win32 warning which i have attached in my previous post
Thank You
Re: PDF text validation stop working
Posted: Thu May 15, 2014 3:31 pm
by Support Team
Hi Skhanpara
Thank you for the requested information.
As I already wrote I was not able to reproduce your problem.
May I ask you to enable the internal logging and send us the log-file of your Spy?
Please follow the steps below in order to enable the internal logging for all Ranorex Tools except Ranorex Studio:
You will find the configuration file for logging in the following locations.
C:\Program Files (x86)\Ranorex 5.0\Bin\NLog.config
C:\Program Files (x86)\Ranorex 5.0\Bin\x64\NLog.config
Please open these files with a text editor and edit the following rule (from “Off” to “Trace”):
Code: Select all
<!-- Set the minlevel attribute to enable logging to a local file -->
<logger name="*" minlevel="Trace" writeTo="logfile" />
After you restart Ranorex, you will find a log file with the same name as the Ranorex tool in the following directory: "C:\Program Files (x86)\Ranorex 5.0\Bin"( For example: C:\Program Files (x86)\Ranorex 5.0\Bin\Ranorex.Spy.log).
You can send us this log file by mail if you don’t want to post it here in the public forum.
Our mail address is
[email protected]
Please let me know if you need any further assistance.
Markus (S)
Re: PDF text validation stop working
Posted: Thu Jun 12, 2014 3:51 pm
by skhanpara
Thanks