Ranorex Forum

Hi all,

I've been encountering this issues recently where my tests case are not fully playing properly. Each time it reaches the keys sequence step it kind of freezes but the test reports marks as successful, which is false cause the test is not completed.

My colleague and are working on the same svn code and everything works fine on her pc but not on mine.

We both have the same Pc configuration and spec.

What could be the problem?

Thank you

Hello lpierre,

In order to analyze the issue I would need more detailed information.
May I ask which version of Ranorex you currently use?

Additionally, please upload a Ranorex Snapshot of the corresponding element.
This will help me analyzing the issue.

Thank you in advance.

Regards,
Johannes

Hi, we are currently using Ranorex 5.4.1.25490.

As mentionned before, it works perfectly on my colleague's computer. It use

to work on my computer and all of sudden it stops working.


Thank you in advance,

Hi,

Have you considered using SetValue action instead of key sequence? If there is no onkeypress script behind the input in question, SetValue action is generally more reliable way of setting input values.

Also, I would suggest you to compare your Ranorex Global Settings with your colleagues' settings (you can find them stored in C:\Users\username\AppData\Roaming\RanorexConfig5.xml).

We do have the same configuration

Hi,

Unfortunately, it's hard to say what else could be wrong without seeing your recording and AUT. It looks as something machine dependent? Maybe your PC is just slow, there is running something in background that steals your keypresses, etc... It could be just anything?

As mentioned, I would suggest to try the SetValue approach instead of key sequence. SetValue simply sets the value to pointed element without messing with keyboard.

Hello lpierre,

As odklizec has mentioned, please try setting the value with the 'Set Value'-action.
If this doesn't solve the issue, please contact [email protected].

Regards,
Johannes

I found out what was the problem. Synergy (Virtual keyboard and mouse share software) was conflicting with Ranorex. I uninstalled it and problem resolved.