Ranorex Forum

Hello,

Is something wrong with the Ranorex Server where we download the Service App and the iOS Web Testing app?
I tried on an iPhone 6 iOS v9.0.2 and iPad Air 2 iOS v9.1 and I keep getting "Unable to Download App" when I try to Install either RxServiceApp 2.1.0 or RxBrowser v2.1.2.

Thanks.
Gilbert

Well the iPhone 6, at least the apps got installed via the Ranorex Instrumentation Wizard since the device got detected as a connected USB device.

I tried the same on the iPad Air 2 and no luck. "No USB devices found" even if I used the same cable or the same USB port which I used for the iPhone 6.

Both devices are detected as USB devices by iTunes though.

If you happen to have a solution or two on how Ranorex can recognize the iPAd Air 2 again as it used to prior to yesterday, please let me know. Our IT HelpDesk made a lot of changes including Certificates. There's got to be some iOS Settings that made this device undetected by Ranorex (both via USB and Network (WIFI)).

Hi,

Take a look at this post:
http://www.ranorex.com/forum/instrument ... t8610.html
This should help you with finding your iOS device.