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Access to minor version without a "Renewal Contract"?

Posted: Mon May 30, 2016 8:30 am
by h3o
Hi,

do we need a "Renewal Contract" to update our Ranorex Version with minor versions? (e.g. now from V6.0 to a later V6.1)?

Thanks

Best regards

Heiko

Re: Access to minor version without a "Renewal Contract"?

Posted: Wed Jun 01, 2016 1:23 pm
by Support Team
Hello Heiko,

In general,for a period of 12 months, starting with the day of license purchase, you have access to all major and minor software updates. Within this period you don't need an additional renewal contract. After this period, you have to renew your license in order to extend your maintenance and support period.

I hope this answers your question.

Regards,
Bernhard

Re: Access to minor version without a "Renewal Contract"?

Posted: Wed Jun 01, 2016 1:48 pm
by h3o
Hello Bernhard,

thanks for your reply.
Support Team wrote:In general,for a period of 12 months, starting with the day of license purchase, you have access to all major and minor software updates. Within this period you don't need an additional renewal contract. After this period, you have to renew your license in order to extend your maintenance and support period.
After this 12 month period, we don't have access to minor version updates: is this correct?

Thanks.

Heiko

Re: Access to minor version without a "Renewal Contract"?

Posted: Fri Jun 03, 2016 8:51 am
by Support Team
Hello Heiko,

Yes, this is correc.

Regards,
Bernhard