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Ranorex License Server Error

Posted: Thu Jan 17, 2013 7:56 pm
by thomas
Not really a bug, but more of a change request.

'Ranorex License Server Error' dialogbox pops up while losing network connection during a test run.

In one of my test cases, I am simulating network disconnection for an online app. Problem is Ranorex displays said error message at this time, which I feel is inappropriate. Is it really necessary for Ranorex to phone home to the Licensing server all the time, even during test runs? I think authenticating with the Licensing server once during Ranorex startup should be enough.

Is there a way to suppress this annoying error message?

Re: Ranorex License Server Error

Posted: Fri Jan 18, 2013 4:32 pm
by Support Team
Hello,

Do you use an own 'License Server' with an installed 'Floating License'?
A 'Floating License' is used to be shared between computers.
Each time a test is executed a valid license is requested from your 'License Server'.

Please take a look at section 'Floating Licenses' on our website.
You might need a 'Node-Locked License' in your case.

Regards,
Markus (T)

Re: Ranorex License Server Error

Posted: Fri Jan 18, 2013 8:44 pm
by thomas
Hi Markus,

I believe we do own 'License Server' with an installed 'Floating License'.

Looks like the 'Node-Locked License' is what I need. Thanks very much for your suggestion.

BTW, we are very happy with Ranorex product and support.

Regards,
Thomas