Web Testing Issue

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sunny1180
Posts: 4
Joined: Thu Jan 18, 2018 1:51 am

Web Testing Issue

Post by sunny1180 » Fri Mar 02, 2018 6:42 pm

Hi Expert again,

I am trying to perform some testing through the web browser. I have IE, Chrome and Firefox installed, I have no issue with IE and Firefox, but could not figure out what is the issue with Chrome. Just to simplify, I tried to open the Ranorex web page using the Open Browser action, when opening with Chrome, it opened up the web browser, but not the web page. It shows an "unhappy face" with Untitled on top, clicking on the Ranorex extension, it said the extension has crashed (see attached picture).

I tried to uninstalled the extension and Chrome, then re-installed everything back, the end result is the same. Anyone has come across the same issue here?

Thanks in advance!!!
Attachments
RanorexExtensionCapture.jpg
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qwertzu
Posts: 284
Joined: Wed Jan 25, 2017 11:08 am

Re: Web Testing Issue

Post by qwertzu » Mon Mar 05, 2018 3:20 pm

hey sunny1180,

I haven't seen this before, but maybe you can find the reason if you take a look at the backgorund.html of the extension and see if you can find an error in the console.
backgroundHTML.png
backgroundHTML.png (9.87 KiB) Viewed 1229 times
Also, please verify if you are using the latest automation extension version (1.0.11)

regards, qwertzu

sunny1180
Posts: 4
Joined: Thu Jan 18, 2018 1:51 am

Re: Web Testing Issue

Post by sunny1180 » Tue Mar 06, 2018 4:30 pm

Hi, I confirmed that I have 1.0.11 installed.

When I looked at the background.html, I have the following capture, where should I start debugging the issue?
background.png
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qwertzu
Posts: 284
Joined: Wed Jan 25, 2017 11:08 am

Re: Web Testing Issue

Post by qwertzu » Thu Mar 08, 2018 7:51 am

Hi,
Please take a look at the "Console" tab in this HTML and see if there are any errors which would help identifying the problem.
regards, qwertzu

CMeNot
Posts: 4
Joined: Wed Feb 06, 2019 4:12 pm

Re: Web Testing Issue

Post by CMeNot » Thu Jun 10, 2021 4:23 pm

I am seeing this same issue when starting Chrome. I have version 1.2.9 of the extensions installed and running Ranorex version 9.3.2. Has anyone found a fix for this. If I try and open another tab I get the same issue in every tab. I am starting the browser using: Host.Current.OpenBrowser(vURL, "chrome", "", false, true, true, false, false, true); vURL is variable holding the URL to go to.

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odklizec
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Location: Zilina, Slovakia

Re: Web Testing Issue

Post by odklizec » Thu Jun 10, 2021 5:16 pm

Hi,

I’m afraid, Ranorex 9.3.2 is quite old and no longer supported. Please update it with most recent 9.5.2 (full uninstall and reinstall) and try to reproduce the issue.
Pavel Kudrys
Ranorex explorer at Descartes Systems

Please add these details to your questions:
  • Ranorex Snapshot. Learn how to create one >here<
  • Ranorex xPath of problematic element(s)
  • Ranorex version
  • OS version
  • HW configuration